Did you recently have your vehicle serviced or repaired at HAUS AUTO GROUP on 4141 Boardman Canfield Rd in Canfield, OH ?

YES NO

1. Overall, how satisfied were you with the repair facility/experience?

If this question did not apply to your visit please choose the "NA" option.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

From the email you answered the above question as "." Is this the correct response?

YES NO

What was it about your recent service experience that made you feel that way? (optional)


Convenience of obtaining service.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

Courtesy/helpfulness of service personnel.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

Clear explanation of charges and work performed.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

Your vehicle was ready when promised.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

Quality of work performed.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

The cleanliness of facility.

Totally Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Totally Dissatisfied NA

Did you choose this shop because of AAA.

Yes No Not Sure NA

Did you receive a discount for being a AAA member?

Yes No Not Sure NA

We may post customer survey comments publicly on the web for informational purposes. Would you allow us to post your verbatim comments?

Yes, post my comments with first name/initials. Yes, post my comments without any identification. No, do not post any of my comments.

 

 

No purchase is required to participate in this survey. Void where prohibited by law. Open to legal residents of the United States who are  eighteen (18) years of age or older.